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About this Product
Want to wow that wonderful and deserving woman of your life with a super cute and personalized gift? This is it! Look no further. Why does this gift stand out above the others? It's personalized with the "mom" name you want and with the kid's name, or grandchildren. The really cool part!! It's 3D. The children's names will be mounted on top of the sign giving a really awesome visual effect.
Don't let the name through you off, you can add whatever you want... Mom, Mama, Mother, Nona, Grammy, Grandmother, Godmother, Aunt... heck, you want to put a bad name on there, I'll humor you.
Let's get down to it now, this beauty is made of 1/4" Maple Plywood, but I can swap that out for Cherry, Walnut, Hickory, Red Oak, Mahogany, and Cedar. The natural wood will shine through when sealed with a satin finish. The matriarch name you choose will be in black and the children's names will be in whatever color you choose. Typical colors are pink, purple, blue, green, etc.
These items are made to order. Due to the nature of the personalized items, no returns will be allowed.
Moon Waves Design
Port St Lucie, FL
Meet the Maker
Hello there and welcome! My name is Sara and I love creating. I started up about 3 years ago with a laser-cutter and a Cricut Maker, all to help add in some additional income to help support our family.
I love creating signs, especially those that are made for encouragement. You'll also see a lot of Christmas Ornaments because I love the holidays.
We're not your typical family. It's me, my husband, our two kids, and two dogs. AJ, my son, is an amazing kid who acts like a 40-year-old man. My daughter, Riley, is a warrior. She's my reason. My reason for the need for extra income, my reason I get up in the morning, my reason to fight for those who can't.
Riley is an amazing human, a surviving twin, a stroke survivor, and a 2-time brain surgery survivor. She has hydrocephalus, epilepsy, and cerebral palsy, and is globally developmentally delayed. Riley is wheelchair-bound and lacks head and limb control, she's non-verbal and has a hard time with her vision.
When you shop with us, you're shopping to support Riley. Both my husband and I have full-time corporate jobs, but it's just not enough some days with the extra needs. The most recent need is a wheel-chair accessible van that we're saving for.
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Shop Policies
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sara@moonwavesdesign.com. If your return is accepted, we’ll provide shipping instructions for you to send back items at your expense. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at sara@moonwavesdesign.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You must notify us within 3 days of receipt of any issues and please photograph proof of damage.
Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping policy
SHIPPING TIMES
Due to the nature of the products produced at Moon Waves Design, LLC, we ask for a two-week period after purchase until shipping to allow time for custom products and others to be made. We do not keep stock of items, and all items are made to order.
SHIPPING CHARGES
Shipping will be at the expense of the buyer. It's calculated based on the packaging and weight of items.
Please note, if a purchaser chooses to return a returnable item, shipping will be at the expense of the purchaser.
DAMAGED MERCHANDISE
Please inspect your order immediately upon receipt. If you believe you have received merchandise from Moon Waves Design that is damaged or incorrect (wrong item), please contact email us at contact@moonwavesdesign.com within 3 days of delivery receipt - NO EXCEPTIONS. A partial or full store credit (no refunds to your card) will be issued to your account, not including shipping fees and taxes, once the damaged merchandise is reviewed and approved (a picture MUST be provided with proof of damage).
DELIVERED BUT NOT DELIVERED
All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact couriers at the numbers below in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
| Courier | Phone | |
| USPS | 1-800-275-8777 | |
| UPS |
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