Questions? Email contact@moonwavesdesign.com

  • Ordering
    • Your Account Dashboard

        You can quickly access your account details and previous orders by signing up for an account.

        Your order history and addresses will be stored here.  To see how we manage your data, please visit our privacy policy.

    • How do I personalize a product?

        On the products that currently allow to be personalized, you will see a button that says "PERSONALIZE IT".  Once you click that button, the product personalizer will allow you to make selections and enter information to personalize to your preferences.

  • Shipping & Delivery
    • Where do you ship to?

        Currently, we only ship to the US.  

    • How long will my order take?

        All products are made to order - meaning that when you place the order your order jumps into the queue to be made.  Please allow 1-2 weeks for completion prior to shipping.  

        Rest assured, I'll keep you updated on your order status.

  • Return & Exchanges
  • DISCOUNTS AND PROMOTIONS
      How do discounts and promotions work?

       If there is a promotion currently, the discount is typically already added in the cart.  For Instance, there will be a discount each month for an item being featured.  This is automatically applied to your cart at checkout.

      Discount codes can be used and may replace an automatic discount.  These codes are typically sent to email subscribers and return customers.  

      Discounts/Coupons may not be combined.

  • Gift Cards
      How can I order a gift card?

      Currently we do not have gift cards for sale.  Please feel free to reach out to us here and make the suggestion.

  • Privacy & SECURITY
      If I place an order, how do you handle my personal information?

      Please refer to our privacy policy, which will explain what is stored and how your information is used.

Free Shipping
Free Shipping

On Orders over $75

Quick Support
Quick Support

Via Email or Phone

100% Satisfaction
100% Satisfaction

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